Hong Kong Disneyland Hotel

Our first time here and the hotel lobby is very grand and nice. Great service and hospitality especially the luggage handling staff- super efficient with our luggage even before we got out of the cab. Recep was also ok though the check in process was quite long.. no idea why.. Hotel room was very spacious. We were pleasantly surprised there’s a balcony in our room cos didn’t know there would be one. View was nice from our room at the 6th floor. Ours was 2 x Double bed - can sleep up to 4 pax. 1 of the perks of staying here is you could enjoy the activities at all 3 of the HK Disneyland hotels. We didn’t do it due to time constraints. But my 6+ year old girl managed to go for the Disney Character Drawing and free play at the Storybook Playroom.

Whenever we need something, we will just scan a QR code and a knock on a door will be heard with the staff bringing what you want. They are so attentive with your needs. Cleaning is done everyday with toothbrush, towels, bathrobes and slippers provided. The kids enjoyed the pool area, the garden and play area. I had a morning run and it was so refreshing with the view of the sea. We were there a week before my daughter's 8th birthday but they still sent us a birthday card greeting. My daughter was so happy about it. Everything went smoothly from check-in time to check out. During our Disneyland Park visit, it was convenient as there is a shuttle bus just outside the hotel. Over all, we enjoyed our stay.

The overall experience. The whole Disney bubble.

Perfect hotel if your daughter loves princesses and everything regal, in my daughter's words "the hotel is like a palace, so fancy." The trip was for my daughter's birthday, there was a tv just right at the entrance of hotel indicating birthday celebrants' name, she was so happy to spot her name there! Room size is nice for a family of 4, toilet had a little step stool which was useful for my toddler, bed was so comfortable. Hotel has lots of activities for children and you can go over to the other 2 hotels to enjoy the free activities too. We enjoyed the indoor pool and hot whirlpool, indoor pool temperature should be increased during winter, water was so cold when we went. We made use of the shuttle bus a lot, service was very fast.

The staff is excellent. Super friendly and helpful. There was a moment where my daughter was crying in the pool because she was afraid to go on the slide. The staff member manning the slide alerte a colleague about the situation and they showed up poolside with a gift to cheer her up. They truly went above and beyond.